A new option for group insurance in Quebec

Group insurance in Quebec has looked largely the same for decades.

Most employers work with one of a few established providers. Plans are often built on older infrastructure. Claims, support, and administration operate across separate systems. Renewal discussions feel increasingly complex.

Alan is now officially live in Quebec as a licensed health insurer, offering a fully digital, French-first alternative for employers who want a simpler way to manage benefits.

Quebec’s public healthcare system is under pressure. Access to care can be difficult, and employees rely more heavily on private benefits to navigate coverage, reimbursement, and support.

When group insurance is slow or unclear, the impact is felt quickly:

Private benefits are meant to support your team. When they create friction instead, everyone feels it. At the same time, more than 80% of the Quebec group benefits market is controlled by a small number of providers. New licensed insurers are rare. Alan enters the market as the first new Canadian health insurer in 70 years.

Alan did not simply translate a product from another market. To launch in Quebec, we built a compliant insurance offering designed around provincial regulations and expectations.

Quebec employers and employees benefit from:

As Odile Kusnik, Head of Insurance at Alan Canada, explains:

“We didn’t just translate our product. We built a Quebec-first health insurance solution from the ground up, working with local partners to navigate the specific needs and regulations of the province’s healthcare system.”

Many traditional group insurance models rely on multiple intermediaries and layered systems.

Alan operates differently. As a licensed insurer, Alan controls underwriting, claims processing, fraud detection, customer support, and digital health services within one integrated platform. There are no external intermediaries stitching systems together behind the scenes.

This structure allows for:

Instead of adding a digital interface on top of legacy processes, the system itself is digital.

For employees, that means clearer answers and faster reimbursement.

For employers, that means less operational friction and fewer administrative layers.

In many group insurance plans, employees have to determine whether their issue is:

With Alan, members start in one place. The platform routes their request to the appropriate support — whether that’s claims, coverage clarification, or health guidance.

The goal is simple: reduce confusion and shorten response times.

Changing group insurance providers can feel risky. Employers often worry about:

Alan supports employers through onboarding and transition planning to help ensure a smooth switch from an existing provider.

Modernizing benefits does not have to mean operational instability.

Alan currently works with Canadian organizations with up to 500 employees, including:

If your organization is reviewing group insurance options in Quebec, it may be worth exploring what a fully integrated digital model looks like.